3Dec

There was a fascinating story in BusinessWeek late last month about Virtual Wallet – an online banking tool aimed at Gen Yers by Pittsburgh-based PNC Financial Services.

The new service isn't very attractive, from a purely monetary point of view. But it's drawing in about 130 new users a day (4,000 a month or 47,000 a year) because of usability features designed to attract digital natives.

Customers can drag money from account to account on one screen. Instead of a traditional ledger, they view balances on a calendar that displays estimated future cash flow based on when customers are paid, when they pay bills, and on their spending habits. Customers also can set various saving rules with a feature called "Savings Engine," which transfers money to savings when they receive a paycheck, say.

So far PNC has over 20,000 Virtual Wallet customers. They maintain higher than average balances. They're cheaper to service. And 70% of them are Gen Yers…

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Photo courtesy of iStockphoto, Image# 5222020


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3 Responses to “"Virtual Wallet" Aims to Attract Generation Y Users”

  1. Michele Hanson-O’Reggio( Business Development Specialist) will come under the spotlight at a conference on Thursday, December 11, 2008 @ 2-3pm EST at canada
    Contact:
    Biz Success Partner
    Toll-free: 1-866-851-8625

    317-4001 Bayview Avenue
    North York, Ontario
    M2M 3Z7, Canada

  2. I just discovered your blog today and I really like it. I have a brand new online budget keeping system. If you want to check out my website, it’s http://www.simplymybudget.com

  3. Chris R says:

    Wow! what a great idea. I am very busy and I hate doing banking and paying bills. A small fee will be OK if it makes my life easier.

    Thanks for your post.

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