The Sharper Image Refuses Your Gift Card
Filed in archive Buying Stuff by Justin McHenry on March 05, 2008
On Tuesday, February 19, 2008, The Sharper Image commenced a case under chapter 11 of the Bankruptcy Code in the United States Court for the District of Delaware.
The company intends to continue to conduct business as usual while it devotes renewed efforts to resolve its operational and liquidity problems and develops a reorganization plan.
However, The Sharper Image is suspending the acceptance of Gift Cards, Reward Cards, Gift Certificates or Merchandise Certificates as a form of payment.
We appreciate your understanding that according to Bankruptcy law, store employees, managers and the Company do not have the authority to override this directive.
The Company is urgently working with the Bankruptcy Court to quickly come to a solution for this issue. Please check back with us in mid-March for further updates.
Yeah, I'm sure they're working real hard to get that squared away. If the company intends to "continue to conduct business as usual," wouldn't business as usual include honoring the gift cards that their customers purchased? Does The Sharper Image think that it has a bright future climbing out of bankruptcy by completely alienating a large section of their customer base who gave them money only to be told, "thanks so much for your cash, here's nothing in return."
I understand bankruptcy law protects companies in trouble to a certain extent, but does it seem fair that The Sharper Image is allowed to conduct "business as usual" and selectively choose to not honor gift cards. If I gave The Sharper Image $39.95 out of my wallet for this nose hair trimmer, and the person at the counter ran in to the back room with my money and I got no nose hair trimmer, that would be illegal. I could call the police.
But try calling the police about those worthless gift cards.
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